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Hair Boutique is committed to protecting and respecting your privacy

This policy explains when and why Hair Boutique collects personal information if you`re a customer, or use any of my services, visit my website, email, call or write to me. How I use it, the conditions under which I may disclose it to others and how I keep it secure.

I may change this policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using www.hair-boutique.net you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and privacy practices should be sent by email: daniela.hairboutique@yahoo.co.uk or by writing to: 2 Copperfield Close, Wantage, Oxfordshire OX12 9YD Alternatively, you can telephone 07730352501

 

How do I collect information from you?

I obtain information about you when you use www.hair-boutique.net , for example, when you contact me about products and services via contact form(s), by phone. email and face to face.

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What type of information is collected from you?

The personal information I collect might include your name, address, date of birth, phone numbers, email address,  Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform and if you access our website via your mobile device we will collect your unique phone identifier, and information regarding what pages are accessed and when. If you pay for a service or purchase a product from me, your card information is not held by me, it is collected by a third-party payment processor, (Izettle) who specialise in the secure online capture and processing of credit/debit card transactions. I also use (Shedul) a salon booking software and Wix online payment processor for online store purchases.

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How is your information used?

I may use your information to:

• Keep detailed records of allergy testing and results, colour notes, any relevant medical notes, appointment records and missed appointments;

• Automated communications such as appointment reminders or birthday gift cards;

• Carry out our obligations arising from any contracts entered by you and us;

• Dealing with entries into a competition;

• Seek your views or comments on the services I provide;

• Notify you of changes to my services;

• Notify you of annual leave:

• Send you communications which you have requested and that may be of interest to you. These may include information about promotions/special offers/competitions/ goods and services;

I review retention periods for personal information on a regular basis. I am legally required to hold some types of information to fulfil my statutory obligations (for example client records/ allergy tests). I will hold your personal information on my systems for as long as is necessary for the relevant activity, or if is set out in any relevant contract you hold with me.

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When permission is granted by clients, photographs may appear on my website, social media platforms, printed marketing  materials, and websites affiliated with Hair Boutique. If you no longer wish for your photographs be used for marketing purposes, please get in touch via email at daniela.hairboutique@yahoo.co.uk, Photos and images from those individuals who have consented to their use for marketing purpose may be kept indefinitely. You may email to ask for their removal at any time.

 

 Who has access to your information?

I will not sell or rent your information to third parties.

I will not share your information with third parties for marketing purposes.

 

Third Party Service Providers working on our behalf:

I may pass your information to our third-party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on my behalf (for example to process credit/debit card transactions and automated appointment reminders etc). However, when I use third party service providers, I disclose only the personal information that is necessary to deliver the service. Please be reassured that I will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested me to do so, or I am required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Third Party Product Providers I work in association with: In some cases, they will be acting as a data controller of your information and therefore I advise you to read their Privacy Policy. These third-party product providers will share your information with Hair Boutique which will use in accordance with this Privacy Policy.

When you are using Izettle to pay for a service or product your payment is processed by a third-party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. Izettle have their own Privacy Policy covering the use of this data, if you have any questions regarding secure transactions, please contact Izettle https://www.izettle.com/gb/privacy-policy

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When you are using Wix Bookings on line payment option to pay for a service or product your payment is processed by a third-party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. The Wix Bookings checkout process is secured by HTTPS/SSL Technology. SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. SSL is the industry standard and is used by millions of websites in the protection of their online transactions with their customers.

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In order to be able to offer you Klarna’s payment options, certain aspects of your personal information, such as contact and order details, will be passed to Klarna in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

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For further information about Klarna: Shop now pay later | Klarna UK

Klarna have their own Privacy Notice: Privacy Notice | Klarna UK

Klarna Terms & Conditions: Terms and Conditions | Klarna UK

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I may transfer your personal information to a third party as part of a sale of some or all of my business and assets to any third party or as part of any business restructuring or reorganisation or if I am under a duty to disclose or share your personal data to comply with any legal obligation or to enforce or apply my terms of use or to protect the rights, property or safety of my customers. However, I will take steps with the aim of ensuring that your privacy rights continue to be protected.

 

Your choices:

You have a choice about whether you wish to receive information from me. If you do not want to receive direct marketing communications from me about special offers, competitions, products and services, then you can select your choices by ticking the relevant boxes situated on the form on which I collect your information.

I will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. I will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting me by email: daniela.hairboutique@yahoo.co.uk or telephone on 07730352501.

 

How you can access and update your information:

The accuracy of your information is important to me. In the meantime, if you change email address, or any of the other information I hold is inaccurate or out of date, please email me at, daniela.hairboutique@yahoo.co.uk or write to me at: 2 Copperfield Close, Wantage, Oxfordshire OX12 9YD Alternatively, you can telephone 07730352501.

You have the right to ask for a copy of the information Hair Boutique hold about you which I must provide within 1 month, I may refuse or charge for information requests that are manifestly unfounded or excessive to cover my costs in providing you with details of the information I hold about you.

 

Security precautions in place to protect the loss, misuse or alteration of your information

When you give me personal information, I take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected by Izettle whom take payments.  https://www.izettle.com/gb/card-readers/secure-payments

Hair Boutique does not collect financial information.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while I strive to protect your personal information, I cannot guarantee the security of any information you transmit to me, and you do so at your own risk. Once I have received your information, I will use strict procedures and security features to try to prevent unauthorised access.                   

 

Profiling:

I may analyse your personal information to create a profile of your interests and preferences so that I can contact you with information relevant to you.

 

Use of 'cookies'

Like many other websites, Hair Boutique website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, Hair Boutique uses cookies to store your country preference. This helps me to improve my website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, press “Use of Cookies” button, turning cookies off may result in a loss of functionality when using our website.

 

Links to other websites:

My website may contain links to other websites run by other organisations. This website uses social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account. This privacy policy applies only to my website‚ so I encourage you to read the privacy statements on the other websites you visit. I cannot be responsible for the privacy policies and practices of other sites even if you access them using links from my website.

In addition, if you linked to my website from a third-party site, I cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.

 

 

16 or Under:

I am concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide Hair Boutique with personal information.

 

Transferring your information outside of Europe:

As part of the services offered to you through this website, the information which you provide to me may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If I transfer your information outside of the EU in this way, I will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use my services while you are outside the EU, your information may be transferred outside the EU to provide you with those services.

 

Covid-19 Update: I have been requested to collect and keep staff, customers and client details and information temporarily for 21 days to assist the NHS ‘Test and Trace’ service.

This is a guide to the information that should be collected where possible:

Members of staff
The names of staff who work at the premises.
A contact phone number for each member of staff.
The dates and times that staff are at work

Customers and Clients
The name of the customer or client, If there is more than one person, then you can record the name of the ‘lead member’ of the group and the number of people in the group.
A contact phone number for each customer or client, or for the lead member of a group of people.
If a customer or client will interact with only one member of staff, the name of the assigned staff member should be recorded alongside the name of the customer.
Date of visit, arrival time and, where possible, departure time.

 

As you are aware I already routinely take appointments via a booking system which records the requested information. At this time this is voluntary, for customers and clients to share their details in order to support NHS Test and Trace, this information will only be used where necessary to help stop the spread of COVID-19. The aim is to help avoid a second spike as lockdown measures are eased. Therefore If you Do Not agree or want this specific information shared for the purposes of NHS Test and Trace, you can choose to opt out.

General Data Protection Regulation (GDPR)
The data that the Government is asking me to collect is personal data and must be handled in accordance with GDPR to protect the privacy of staff, customers and clients.

GDPR allows me to request contact information from staff, customers and clients and share it with NHS Test and Trace to help minimise the transmission of COVID-19 and support public health and safety. It is not necessary for me to seek consent from each person, therefore I am advising you why the information is being collected and what I intend to do with it.

As you are aware I already collect this information for ordinary business purposes, and wanted to make you, my customers and clients, aware that your contact information may now also be shared with NHS Test and Trace.

NHS Test and Trace will ask for these records only where it is necessary, either because someone who has tested positive for COVID-19 has listed my business as a place they visited recently.

NHS Test and Trace will handle all data according to the highest ethical and security standards and ensure it is used only for the purposes of protecting public health, including minimising the transmission of COVID-19.

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Review of this Policy

We keep this Policy under regular review. This Policy was last updated in January 2021